Privacy Policy

Last updated: August 2025

1. Introduction

Astral Rift Studios (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or make a purchase on our website (astralriftstudios.com) (the “Site”).

2. Information We Collect

  • Account & Order Information: Name, email, shipping address, billing address, payment details.
  • Communications: Inquiry messages, support requests.
  • Usage Data: Pages visited, time on site, referral source, IP address, browser type, device information.
  • Cookies & Tracking: Session cookies, analytics cookies (Google Analytics), advertising pixels.

3. How We Use Your Information

  • Order Fulfillment: Process purchases, send invoices, deliver digital products or coordinate dropshipping shipping.
  • Customer Service: Respond to inquiries, provide support, and send service-related messages.
  • Marketing & Promotions: With your consent, send newsletters, promotional offers, and updates. You can opt out at any time.
  • Site Improvement: Analyze usage data to improve our Site, products, and services.
  • Legal Compliance: Meet legal obligations, detect and prevent fraud.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings. Learn more about cookies.

5. Data Sharing & Disclosure

We may share your information with:

  • Service Providers: Payment processors (Stripe, PayPal), hosting providers, email delivery services.
  • Business Partners: Dropshipping suppliers for order fulfillment.
  • Legal Authorities: When required by law or to protect our rights.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

7. Data Security

We implement reasonable measures (SSL/TLS encryption, access controls) to protect your data. However, no method of transmission over the internet is 100% secure—use at your own risk.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., sales tax recordkeeping).

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected child data, please contact us to have it removed.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing.
  • Request portability of your information.

To exercise these rights, email ceo@astralriftstudios.com.

11. International Transfers

We are based in the United States. If you are located elsewhere, your data may be transferred to and processed in the U.S., which may have different data protection laws.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised date at the top. Continued use after changes constitutes acceptance.

13. Contact Us

For questions or concerns about this policy, please contact us at ceo@astralriftstudios.com.